Trends

Video: Tips for Direct-to-Employer Contracts from UNC Health

Understanding the time commitment and negotiation strategies around direct-to-employer contracts are key areas for payment and reimbursement leaders to consider.

HFMA February 16, 2017

Finding a Better Way to Handle Claim Attachments

Standardizing the electronic submission of claims attachments is a hot topic in the industry as stakeholders look for ways to reduce costs.

Laura Ramos Hegwer February 15, 2017

Legal Concerns in Telemedicine

Although telemedicine provides numerous benefits, it also presents some legal and regulatory challenges. Legal and regulatory concerns can be grouped under three main categories: Licensure laws; privileges and credentials; and confidentiality, privacy, and security.

J. Stuart Showalter February 15, 2017

How Providence Health Optimizes Its Customer Service Contact Center

By offering flexible and competitive work options, Providence Health maintains a high-performing customer service contact center that reduces bad debt and helps patients find financial assistance.

Lola Butcher January 19, 2017

Negotiating Maternity Care Bundles

UTHealth’s maternity bundled payment pilot encountered two challenges: developing fair and consistent quality measures and defining what services would be part of the bundle.

Lola Butcher January 17, 2017

Taking a Systematic Approach to Hospital Policy Development

Hospitals can develop effective policies by developing a “policy on policies,” taking into consideration content guidelines, making policies easily accessible by all staff, and considering how staff will interpret the policy language.

J. Stuart Showalter, JD, MFS January 17, 2017

Using IT to Support Population Health Management

Healthcare CFOs should focus on more than cost savings when it comes to IT investment. They must also assign value to the potential impact on revenue.

Laura Ramos Hegwer January 16, 2017

MOON Form Approved

The MOON notice related to observation status was recently approved.

J. Stuart Showalter December 9, 2016

Negotiating a Joint-Venture Health Plan

Aspirus is one of many health systems that partner with insurance companies to form joint-venture health plans that bring healthcare financing and delivery closer together.

Lola Butcher November 28, 2016

Combining Hospital and Physician Billing

In three very different health systems, administrators achieved success in bringing together hospital and physician billing. For example, CentraCare saved $1.5 million since it completed the integration in 2015.

Erin Murphy November 18, 2016
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