How to unleash the true value of your remote reps using workforce management
A data-driven management approach to revenue cycle that empowers your staff could effect sweeping change for improved long-term financial health.
From intake to billing: 5 tips for safe, successful digital communications with patients
Patients know what service excellence is. In their daily interactions with companies, they’ve come to expect it. It’s reasonable for patients to want and expect their healthcare providers to offer the same level of service by meeting them on their preferred digital communication channels. Fortunately, there are no rules against communicating with patients digitally. Doing…
Solving revenue cycle challenges with automation: 4 tips for maximizing your ROI
The healthcare revenue cycle is ripe for the kind of transformative change that automation technologies can bring. In fact, there may be no better application for these technologies.
2 proven strategies that can help healthcare providers reduce denials and strengthen their revenue cycle
Healthcare providers should consider the use of two proven strategies to reduce claim denials: Maximize reps follow up ability and close the gap between the front end and back end with a continuous feedback loop.
3 reasons healthcare providers are eager to offer text-to-pay convenience
Healthcare providers should consider the benefits of offering a text to pay option for their patients.
5 ways to measure rep productivity
To move your performance in a positive direction and recover more cash more quickly at less cost, you need to start measuring rep productivity in meaningful, actionable ways.
Your electronic health record wasn’t built for recovering accounts receivable
Healthcare organizations can optimize accounts receivable by addressing key potential gaps.
Managing self-pay with a patient satisfaction mindset: 4 tips for success
Given the continuing growth of self-pay and rising insurance deductibles, how you collect on self-pay balances has never been more important to your financial health and prospects.
5 keys to A/P financing that can help address the healthcare financial crisis
A healthcare organization's an A/P financing solution for supplier payments should reflect its financaI needs needs while also strengthening its relationships with suppliers.
Why it’s so important for healthcare providers to discuss cost and payments with patients
The patient financial conversation is more important than ever in a time of COVID-19.