Patients have access to more information than ever. Why aren’t we talking to them about it?
Listen to the podcast. The Information Blocking Final Rule from the 21st Century Cures Act and federal transparency initiatives like the No Surprises Act have given patients more access to information than they’ve ever had before. On a recent episode of the Voices in Healthcare Finance podcast, Terry Hush, CEO of Roji Health Intelligence, discussed…
How avoiding an awkward waiting room conversation can contribute to better health for transgender people
Listen to the podcast. Societal biases in healthcare not only hurt a provider’s reputation but also the bottom line. When patients don’t feel welcome, they won’t come back until they are sicker and more expensive to care for. On this episode of the Voices in Healthcare Finance podcast, Rodrigo Heng-Lehtinen, executive director of the National…
Healthcare 2030: The Chartis Group and Bank of America discuss embracing disruptors and rethinking care delivery
Listen to the podcast. On this episode of HFMA’s Voices in Healthcare Finance podcast, Melissa McCain, director and leader of the consumer access digital transformation practice of The Chartis Group and Charles Alston, market executive leader of Bank of America’s healthcare team in the southeastern U.S., discussed HFMA’s Healthcare 2030 series and what hospitals and…
CMS makes templates available to help with aspects of the new surprise billing regulations
CMS has published templates and resources that can guide healthcare providers in implementing some of the surprise-billing requirements that take effect in January.
The Role of Revenue Cycle in Elevating the Human Experience in Healthcare
This paper, published in collaboration with the Beryl Institute, explores how revenue cycle plays an integral role in a person’s experience well before and after a clinical engagement. It reinforces that if we are to ensure the best in experience, we must recognize and act to support every factor that impacts outcomes. Revenue cycle is far more than an operational function; it is a strategic driver that frames the patient journey, as it is typically the first impression and last touchpoint with a healthcare organization.
Providers must furnish ‘good-faith’ price estimates to self-pay patients starting next year
A newly issued federal rule on surprise billing includes regulations designed to improve price transparency for self-pay patients.
AMA releases 2022 CPT code set with new options that apply to COVID-19 vaccination, digital care services and more
The new set features more than 400 CPT code changes from 2021.
Pandemic era requires flexible revenue cycle solutions
Learn how one company’s enterprise revenue cycle management solution delivers operational success for customers.
Surveys show rates of uninsured increased, underinsured remains significant
HFMA's Chad Mulvany says healthcare organizations should ensure their self-pay revenue cycle process follows best practices as it’s likely with more people uninsured there will be increased scrutiny of these processes.
A closer look at the new surprise billing regulations: How cost sharing will be calculated
The qualifying payment amount that establishes a patient's cost sharing for out-of-network care also is intended to factor into negotiations between providers and health plans regarding payment.