Ask the Experts: ACO Staffing and Training
We are moving into an accountable care organization (ACO) model this year. What skills should we be targeting for our finance staff to ramp up for the change?
Ask the Experts: Rural Hospital Resources
I work at a rural 24-bed critical access hospital and am looking for a finance policy and procedure manual, as well as a payroll specialist job description.
Ask the Experts: Attorney Fees for Collections
I discovered that a law firm is adding an “attorney fee” on its first patient collection letter. Is this compliant with collection guidelines?
Ask the Experts: Non-Contracted Insurer Payment Rates
How can providers respond when non-contracted insurers offer payments limited to some share of Medicare payments for a given service?
Ask the Experts: ICD-10 Transition
Now that the ICD-10 conversion deadline has passed, what are the top issues that providers are seeing?
Ask the Experts: Medical Record Documentation
Please share a sample template for medical record documentation for implanting cardiac defibrillators.
Ask the Expert: Business Metrics
What metrics should hospitals use for business planning?
Ask the Experts: Preparing for the Annual Bond-Rating Review
Our bonds are rated by two of the three major rating agencies, and our annual reviews are coming up. What can we do to prepare, and should we do anything different this year?
Ask the Experts: Collection KPIs
Can you share collection rate benchmarks for third-party extended business offices?
Ask the Experts: Charity Care
Can a hospital exclude a patient from the charity care if that patient is eligible for the exchange plans or Medicaid?