How a health system prepared to comply with CMS’s new price transparency rule
The efforts of one health system to meet state and federal price transparency regulations shows the benefit of integrating transparency efforts into a broader organizational strategy.
How leaders can reduce stress for employees instead of adding to it
The actions and attitudes of leaders help determine whether employees are at risk of becoming overwhelmed by stress to the point where their productivity and possibly their health suffer.
Any port in a storm: How we can help each other navigate the challenging months ahead
HFMA President and CEO Joe Fifer reflects on pandemic fatigue and what healthcare leaders can do to support their colleagues through the challenging months ahead.
How to use influence to enhance your powers of persuasion in the workplace
To exert influence, leaders should strive to establish credibility, reliability and empathy and know how to connect with different members of their teams.
How one hospital relied on sound business and finance processes as the foundation of its cultural transformation initiative
One key to the success of Bergen New Bridge Medical Center’s cultural transformation was an accompanying focus on business and finance strategy, two leaders said during a presentation at HFMA’s Digital Annual Conference.
COVID-19: How healthcare leaders help their organizations be more consumer-oriented coming out of the crisis
In the wake of COVID-19, healthcare leaders should go beyond reconstruction to consider ways to permanently improve the patient experience.
4 generations under one roof: How leaders should interact with a multigenerational workforce
Leaders of healthcare organizations can relate to members of different generations in ways that cater to each group, a leading researcher said during HFMA’s Digital Annual Conference.
Balancing margin and mission in the business of healthcare requires collaboration between clinical and finance colleagues
HFMA's Todd Nelson says the pandemic, like few other healthcare crises before, has placed the need for communication, coordination and collaboration with our clinical colleagues, especially in the nursing areas, squarely front and center.
3 keys for hospitals seeking to establish a work-from-home setup for patient financial services
During a six-year process to move its Patient Financial Services department to a full-time work-from-home setup, Spectrum Health learned key lessons and best practices.
To improve revenue cycle KPIs, Nebraska Medicine focuses on employee engagement
Nebraska Medicine improved the performance of its revenue cycle operation by emphasizing employee engagement.