Aaron Crane: There’s real value to be found in exhibit halls
Workforce gaps, cost inflation and revenue cycle inefficiency are driving unprecedented pressure on margins, while our communities demand greater value. Today’s healthcare finance leaders are grappling with at least one ― if not all ― of these issues. And they’re looking for solutions. As I travel around the country to various HFMA regional and chapter…
Meeting healthcare’s workforce challenges requires innovation — with a dose of humanity
There is no low-hanging fruit left in workforce innovation. Yet hospital and health system finance executives who are looking for investments their organizations can make to reach higher up the tree should not be deterred. They can follow the lead of health systems that have already taken risk and reaped rewards — from taking an…
Automation from documentation capture to code: Insights from healthcare finance leaders
Read tips on strengthening return on investment and engagement as well as the role of process automation in navigating the documentation and workforce challenges facing healthcare in this roundtable with hospital leaders.
David Johnson: Why healthcare’s cupboard is bare — its funding gravy train has run out of steam
Gravy train is a railroad term that originated in the early 1900s. It described a well-paid train run that didn’t require much effort. In modern parlance, speakers use it to describe easy-to-do tasks and cushy situations. The problem with gravy trains is that riding them too long engenders lazy, sloppy and wasteful behaviors. New York…
How to determine appropriate patient status and navigate observation-level care
The financial implications of ensuring appropriate patient status throughout a hospital stay are substantial, so it is in organizations’ interest to enhance the process.
Jill Geisler: 4 ways to give positive feedback with impact
May I give you a pleasant assignment? Think about a high performer on your team. Next, write a few bullet points about what that person does to earn your high regard. Finally, take 90 seconds and format it as a message to that person. This is a class exercise I use when teaching managers about…
Hospitals face increased need amid pandemic to improve patient throughput
An acute care hospital cannot begin to be able to deliver cost-effective care if it lacks a fully coordinated approach for moving patients from admission to discharge.
Point-of-service collection goes better if the right strategies and tactics are employed
Health systems need to adopt new strategies that will support a positive patient experience and improve collection efforts, all while minimizing the negative impact to patients.
Collecting with compassion: Patient financial care grows in importance
Health system leaders increasingly believe more communication is better when it comes to telling patients what they owe. When the pandemic began, Henry County Health Center’s revenue cycle department took a gamble to relieve the financial stress of care for patients. Executives for the 25-bed, Mount Pleasant, Iowa, critical access hospital, which serves a large…
Dan Heckathorne: Healthcare CFOs need a guiding philosophy and a mantra
What are the qualities that make a successful healthcare CFO? Is it leadership skills? Financial acumen? General management skills? Teaching and/or mentoring skills? A commitment to continued learning to maintain or acquire new skills? Answers vary. But for Dan Heckathorne, CFO of San Gorgonio Memorial Hospital (SGMH) in Banning, California, success in the CFO role…