Jill Geisler: 9 tips for healthcare finance leaders looking to improve their presentation skills
Do professional public speakers get nervous? Absolutely — but they don’t let it show. That’s what I teach to both students and front-line leaders who want to be better communicators. I draw on my background. My first career was as a broadcast reporter and anchor before moving into management. Today, I moderate U.S. Senate and…
The importance of digital transformation in a fraudulent environment
In this recently conducted survey, more than 85% of responding hospital financial executives said they are somewhat concerned (65.96%) or very concerned (19.15%) about potential AI-influenced fraud, including account takeovers and eventually payment fraud.
How digital patient engagement solutions can help healthcare organizations improve their existing revenue cycle
This roundtable features various healthcare professionals who breakdown what digital patient engagement solutions are being implemented and how this not only empowers patients, but also helps organizations looking to improve their existing revenue cycle.
Compassionate crusade: The role of healthcare in addressing homelessness
Homelessness poses a daunting national challenge. And the challenge worsened as a result of the pandemic, rising from roughly 582,000 people in 2022 to more than 653,000 people in 2023.a Clearly, keeping homeless people out of the ED is a pivotal goal in the battle against homelessness. But it is one that health systems cannot…
Dennis Dahlen: It’s time to deepen trust in the patient financial experience
“Healthcare is a journey. It’s not a single episode of care. Especially in cardiology, where the relationships we develop with patients are lifelong, we want to make sure they trust not just their doctor, but the entire organization.” So believes one of the standout speakers from HFMA’s 2024 Revenue Cycle Conference in San Diego: Larami…
Iowa Chapter celebrates 70th anniversary
Mid-January 2024 was a notable time for members of HFMA’s Iowa Chapter. Things kicked off with a blizzard. Then there was a second blizzard and a presidential caucus. It was a lot for one week, but that wasn’t all. The real highlight took place on Jan. 17 when the Chapter gathered in the Des Moines…
While increasing revenue is a top goal for 2024, improving the patient experience is a close second — specially for large health systems: HFMA poll
In a recently conducted survey, 70% of 92 respondents said increasing revenue is a top priority in 2024 followed by improving the patient experience (60%) and reducing costs (55%). Review other key findings in this research report.
How to achieve savings by reengineering nonclinical healthcare spending
With healthcare margins under constant and growing pressure, hospital and health system finance leaders must continue to explore all avenues for cost savings across their organization. Supply chain savings efforts have traditionally been focused on clinical spending and on contracts accessed via group purchasing organization (GPO) relationships. By looking to nonclinical spending on administrative and…
Integrated delivery: A 45-year case study of one IDN’s successful evolution
Over the past 50 years, the integrated delivery network (IDN) model has evolved to become widely accepted among health system leaders as an effective means for controlling costs, improving quality through better coordinated care and achieving financial returns.a Yet an important question confronts any healthcare organization that wants to pursue an IDN strategy today: What…
Brenda Chilman: A positive patient experience starts with the revenue cycle
Bookended by her first job at the CPA firm Arthur Andersen and her current job, 30+ years later, just down the road at SSM Health, Brenda Chilman has had a strong and far-flung career in healthcare finance. Her journey — which has taken her from St. Louis to Denver to Baltimore and, full circle, back…