The Patient is Always Right
David Wurcel of Yale New Haven Health explains why patient friendly billing is essential.
Palliative Care Training Program Enhances Care Quality
Clifford Fullerton of Baylor Scott & White Health describes how expanding palliative care training to clinicians outside that specialty is a great step toward achieving the Quadruple Aim.
Why Independence Assessments Still Matter
Daniel M. Grauman discusses the importance of an independence assessment amongst merger activity.
Key Steps on the Path to Reducing Readmission Penalties
Karen Bush discusses strategies to reduce readmissions.
How Providers Should Prepare for New Bundled Payments
Optimal preparation for new mandatory bundled payment models begins with establishing clear and achievable goals, focusing on inpatient costs and care variation, and reorganizing to manage post-acute spending.
CHRISTUS Health Pioneers Safety Experience Triad
Debi Pasley of CHRISTUS Health describes how the health system brought together three quality-improvement initiatives in one cohesive program. Results have exceeded expectations.
Putting Workforce Productivity in Perspective: Are You Taking What Matters into Account?
Advisory Board’s John Johnston discusses creating, and hitting, reasonable targets for workforce productivity.
Preparing for MACRA Success
Christopher Stanley provides pointers for healthcare organizations preparing for the merit-based incentive program.
Value-Based Care: Past, Present, and Future
Nick Vennaro delivers a retrospective on value-based care with an eye toward the future.
Why Direct Primary Care Works for Me
Primary care physician Jeffrey Gold, MD, describes why direct primary care is rewarding for him and his patients.