What Do Finance Leaders Have to Do With High-Reliability Patient Care?
John Johnston describes the role of the finance leader in developing a culture of proactively mitigating failures.
Revolutionary Medicine: Can Less Sometimes Be More?
The Cuban health system, although challenged by economic issues, has some important lessons to offer the United States when it comes to population health management.
Can a “Cookie” Mentality Help You Collect More Patient Payments?
Alan Nalle describes how a retail mindset can help healthcare organizations communicate with patients.
A Three-Pronged Approach for Tackling Physician Burnout
Atrius Health CEO Steven Strongwater describes a three-pronged plan that the organization implemented to tackle physician burnout head-on.
Overcoming Internal Threats to Revenue Cycle Performance
Kent Ritter describes the effect of organizational growth on the revenue cycle.
Improving Patient Customer Service with Open Communication
Kevin Lathrop proposes strategies for more effective communication with patients regarding payment.
Payment on Motor-Vehicle Claims: An Untapped Source of Revenue in Uncertain Times
George Abatjoglou explains the importance of knowing how to process a common, but often mishandled, type of claim.
hfm Blog Archives: January-March 2017
Catch up on all of the hfm blog posts published between January and March 2017.
The Promise—and Pitfalls—of Integrating Corporate Services
John Johnston explains how a more thoughtful approach to consolidation can help health systems increase cost efficiency post-merger.
Low Nurse Staffing Can Cost a Facility Millions of Dollars
Brian Hudson explains how the ongoing nursing shortage can affect a healthcare organization’s bottom line.