No-Pay Policy for Non-Emergent ED Use Spreading
A growing number of health plans are not paying for non-emergency patient use of the ED.
Bad Debt, Charity Care Contribute To Differences in Patient Revenue
Low margin hospitals may be receiving reduced payments from commercial insurance, which may contribute to their lower net patient revenues.
10 Critical Medicaid Trends to Watch
It is important for hospitals and health systems to forecast the impact of proposed healthcare legislation on Medicaid payments, eligibility teams, and patients.
Hiring for Effective Post Service Revenue Cycle Performance
Revenue cycle leaders agree that positive, motivated candidates can overcome a lack of back-end knowledge and experience to become valuable employees.
Screening and Coding for Homelessness
Health systems are recognizing that homelessness is a root cause of high healthcare utilization, but most systems do not screen and code for homelessness. Revenue cycle, patient access, and coding staff can play a role to improve homeless patient outcomes and reduce avoidable utilization by screening for and documenting homelessness.
Self-Awareness and Self-Care are Critical to Women Leaders’ Success
Research has shown that employee happiness is good for the bottom line. Kelsey Wong, designer of emotionally intelligent workplaces, presents universal principles that can boost employees' morale and sense of appreciation—for the benefit of the organization.
Self-Awareness and Self-Care are Critical to Women Leaders’ Success
April Gill, vice president of analytics solutions at Welltok, writes about how establishing good habits is the key to thriving in the most demanding of careers.
How to Become the Master Gardener of Your Health
The metaphor of caring for a garden is not new, but it's a valuable parallel to caring for our health and wellness, writes Hilda Villaverde, PhD
If You’re Passionate About Health, Don’t Ignore the No. 1 Cause of Death for Women
Revenue cycle consultant Mary Lee DeCoster draws attention to the risk factors associated with coronary heart disease, many of which are in women's power to control.
Healthy Eating is a Personal Journey
A diabetes scare in her mid-20s sent Shanna Hanson, manager of business knowledge for Human Arc, on a decades-long wellness journey that altered the course of her life and improved her health and well-being.