HCC Coding: What Is It?
Hierarchical Condition Categories (HCCs) categorize diagnoses codes into groups with clinical and financial similarities and this payment method is coming on to the scene quickly.
A Different Approach to Measuring Patient Payments
A different and more meaningful approach than tracking weekly patient payments is to monitor payment opportunities captured and missed.
Hospital Pricing Transparency: 7 Financial Scripting Tips
More hospitals are joining the price transparency movement by equipping staff with financial scripts that guide them through compassionate patient conversations as they lead them from pre-registration through payment.
Providence St. Joseph Advances Online Scheduling
The Providence St. Joseph Health system sees healthcare delivery through consumers’ eyes. “We are trying to learn when patients want to see us, what they are looking for, and what kind of friction do they encounter when they interact with us in the traditional way?” says Sunita Mishra of Express Care, the health system’s retail clinic arm.
4 KPIs to Increase Profitability Under Value-Based Payment Models
Revenue cycle KPIs are evolving to assist healthcare finance leaders determine net profit rather than revenue.
Putting the Consumer at the Center of QI
Today’s consumer centric healthcare innovations increasingly aim to combine improvements in patient satisfaction with upgrades in care quality. Some of these initiatives could even hasten recovery after surgery and bolster staff productivity. “Quality has been ingrained in
Marshfield Clinic Finds Success with Home Recovery Care
Marshfield Clinic’s home-hospitalization program is replicating the results that other hospital-at-home initiatives have shown: high patient satisfaction, good clinical outcomes, and significantly lower costs of care.
Just How Different Is the Healthcare Market?
Healthcare stakeholders should start treating consumers in the same manner as other industries that operate more like free markets, writes Joseph J. Fifer, president and CEO, HFMA.
The 5 Lenses of Leadership Communication
By instilling clarity, respect, candor, focus, and presence in their interactions, leaders can ensure their communications are positive and productive, writes consultant and author John Gies.
Why Fee-For-Service Remains Prominent
Fee-for-service is still the dominant payment method because of certain economic factors and a traditional industrial mindset that values volume.