Disaster Preparedness Entails Advance Planning, Ability to Adjust
Health systems can prepare for large-scale disasters by installing a command system, drilling on procedures, partnering with community agencies, and being able to adjust on the fly.
Practical Physician Engagement Strategies for Value-Based Care (Part II)
Change management approaches can help health system leaders engage physicians in value-oriented efforts to reduce clinical variation.
Building Trust with Physicians During Times of Disruption
Changing the funds-flow model can disrupt age-old processes at an academic medical center. The CEO of a Wisconsin health system offers advice for physician leaders on how they can align physicians when altering the funds flow and making other cultural changes.
New Best Practices for Reporting Bad Debt
Credit reporting is becoming less effective as a result of new regulations and evolving hospital bad debt programs.
Billing Processes Need Overhaul as Patient Payments Increase
The challenge of increasing patient financial responsibility is compounded by consumers’ confusion with billing documents.
Closing Patient Communication Gaps
While some patients struggle to pay their healthcare bills, it’s also true that plenty of bad debt is the result of disconnects in the billing process and confusion over what patients owe.
Offshore Coding Costs More in the Long Run
Offshore coder productivity was 34 percent lower per hour than domestic coders, according to a recent study. Healthcare organizations needed 51 percent more offshore coders, raising the effective hourly rate of offshore coders to $52.85 per hour, versus $60 for domestic coders.
How Chargemaster Maintenance Can Contribute to Price Transparency
CMS has proposed requiring hospitals to publish their standard charges online. Once this data becomes public, finance departments must be able to explain it to consumers.
Keys to Growing High-Value Service Lines
Growing top-performing service lines can be an effective strategy for healthcare organizations to advance their business objectives.
Video: Denials and the Revenue Cycle
David Dyke, former vice president of product management for Change Healthcare, discusses how to reduce denials that disrupt the revenue cycle and how to keep up with changing rules around claims.