Change Management in Health Care: Navigating the Human Side of Successful Transitions
Employees are a healthcare organization’s most valuable asset. Strategic approaches can help an organization nurture this asset during potentially turbulent change.
Target Setting: A Case Example with Risk Adjustment
By considering risk as they set financial targets for physician groups under value-based payment contracts, provider organizations can more accurately assess the likelihood that physician groups might have favorable performance under the contracts.
From Our Sponsor
A cohort at HFMA’s Annual Conference examined various strategies for enhancing the patient financial experience.
Using Healthcare Data to Tackle the Opioid Crisis
Data can help providers identify both high-risk patients and instances of inappropriate disbursement. This information can be used to optimize the implementation of interventions such as education programs.
Four Considerations for Implementing Workplace Flexibility
Remote work, flex scheduling, short-term staffing options, and a long-term strategic outlook can help healthcare organizations flourish in the competition to fill specialized positions.
Revenue Cycle Strategist: September 2018 Issue
Subscribers can view the September 2018 issue of Revenue Cycle Strategist.
HCC Coding: What Is It?
Hierarchical Condition Categories (HCCs) categorize diagnoses codes into groups with clinical and financial similarities and this payment method is coming on to the scene quickly.
A Different Approach to Measuring Patient Payments
A different and more meaningful approach than tracking weekly patient payments is to monitor payment opportunities captured and missed.
Hospital Pricing Transparency: 7 Financial Scripting Tips
More hospitals are joining the price transparency movement by equipping staff with financial scripts that guide them through compassionate patient conversations as they lead them from pre-registration through payment.
Providence St. Joseph Advances Online Scheduling
The Providence St. Joseph Health system sees healthcare delivery through consumers’ eyes. “We are trying to learn when patients want to see us, what they are looking for, and what kind of friction do they encounter when they interact with us in the traditional way?” says Sunita Mishra of Express Care, the health system’s retail clinic arm.