Billing Processes Need Overhaul as Patient Payments Increase
The challenge of increasing patient financial responsibility is compounded by consumers’ confusion with billing documents.
Closing Patient Communication Gaps
While some patients struggle to pay their healthcare bills, it’s also true that plenty of bad debt is the result of disconnects in the billing process and confusion over what patients owe.
Offshore Coding Costs More in the Long Run
Offshore coder productivity was 34 percent lower per hour than domestic coders, according to a recent study. Healthcare organizations needed 51 percent more offshore coders, raising the effective hourly rate of offshore coders to $52.85 per hour, versus $60 for domestic coders.
How Chargemaster Maintenance Can Contribute to Price Transparency
CMS has proposed requiring hospitals to publish their standard charges online. Once this data becomes public, finance departments must be able to explain it to consumers.
Keys to Growing High-Value Service Lines
Growing top-performing service lines can be an effective strategy for healthcare organizations to advance their business objectives.
hfm Magazine: July 2018
The July 2018 edition of hfm explores people and culture in healthcare finance, focusing on performance improvement, academic-community relationships, and care delivery.
Video: Denials and the Revenue Cycle
David Dyke, former vice president of product management for Change Healthcare, discusses how to reduce denials that disrupt the revenue cycle and how to keep up with changing rules around claims.
Crunching the Numbers
Providers should focus on improving quality, reducing costs, and delivering a positive patient experience to stage a high-functioning physician referral network.
Health Plans, Providers Collaborate on Payment Transformation in Hawaii
More than 500 primary care providers have moved to per-member, per-month payments for patients covered by Hawaii’s largest health plan. The initiative may provide a roadmap for smaller physician practices to participate and flourish in the transition to value.
It’s All Connected: Tackling a Newly Recognized Health Issue
HFMA President and CEO Joseph J. Fifer explains why traditional healthcare stakeholders are going beyond conventional boundaries to address a different kind of health issue—loneliness.