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Article Archive
Billings and Collection
- 4 medical debt facts that call for provider action (May 2019)
- Preparing for Rising Patient Financial Responsibility (August 2018)
- Critical Access Hospital Makes Transparency a Priority (August 2017)
- Finding a Better Way to Handle Claims Attachments (February 2017)
- Combining Hospital and Physician Billing (November 2016)
- Does Price Transparency Work? (August 2016)
- When Patients Decline To Buy Exchange Coverage (May 2016)
- Developing an Effective Revenue Cycle Meeting Agenda (April 2016)
- Millennials Set Pace for Healthcare and Revenue Cycle Management (April 2016)
- How CHRISTUS Health Supports Exchange Enrollment (February 2016)
- Cash Recovery: How Richmond University Medical Center Repaired 6 Areas to Boost A/R (January 2016)
- The Right Questions to Diagnose Physician Practice Financial Pains (April 2015)
Bundled Payments
- BPCI Advanced Improves Care, Physician Alignment, and Revenue (February 2018)
Charge Capture and Coding
Charity Care and Financial Counseling
Denials Management
- Limiting Emergency Department Denials and Surprise Bills (July 2018)
- 3 Key Disciplines for Productive Denials Management (February 2018)
- Avoiding the Costliest Denials (April 2017)
KPIs
- 4 new KPIs for value-based care (April 2019)
- Calculating KPIs for Value-Based Payment Models (October 2018)
- A KPI Primer: 5 Steps for Creating Meaningful Revenue Cycle Metrics (February 2015)
Leadership and Communication
- Moving Toward a Revenue Ecosystem (August 2017)
Managed Care
- What Anthem’s Imaging Policy Means for Hospitals (November 2017)
Patient Access
- Improving PHI Disclosure Efficiency in the Business Office (February 2019)
- Why Don’t More Patients Use Transparency Tools? (November 2018)
- University Hospitals Transformed Patient Access and Improved Revenue by Nearly $10M (October 2015)
Health Plan Communication
- Payer Access to EHR Data Improves Cash Flow (July 2018)
Regulatory Updates
- 4 Key Ways the OPPS Final Rule Affects the Revenue Cycle (January 2019)
Revenue Cycle Operations and Management
- Rethinking Revenue Cycle Management (November 2018)
- Enterprisewide Revenue Cycle Management Reduces Costs, Improves Patient Loyalty (May 2018)
- How Providence Health & Services Optimizes Its Customer Service Contact Center (January 2017)
Staff Development and Performance
- Using Dashboards to Improve Productivity (April 2018)
- What Revenue Cycle Departments can Learn from the Hospitality Industry (November 2017)
- Prioritizing Accounts Helps Sanford Health Lift Patient Payments by $2.1M (October 2017)
- Texas Health Resources Work-from-Home Program Increases Productivity, Employee Satisfaction (July 2017)
- Health System Develops Productivity and Quality Standards for Remote Employees (July 2017)
- How Emory Clinic Uses Game-Based Principles to Boost Productivity (July 2016)
- Revenue Cycle: Cost Center or Strategic Asset? (November 2015)
- Getting a Handle on Staff Turnover (July 2015)
Technology
- How South Shore Health System Protected Revenue During an EHR Transition (May 2017)
- Children’s Health Raises Efficiency with Revenue Cycle Information Governance (February 2017)
- 3 Tips to Ensure Information Governance Success (February 2017)
- How Ochsner Health System Uses E-Signatures and Self Check-In to Drive Patient Satisfaction (October 2016)
