Ensure leadership buy-in and stakeholder collaboration. The team should include representation from across the continuum of care that includes the chief medical officer, CFO and leaders from patient financial services care coordination, clinical staff, and health information management.
Give front-line staff a voice/seat at the table. Bottom-up buy-in is often essential for a make or break element to any collaborative element. Huddles or daily rounds are great engagement points.
Measure progress in key areas. Agree to key performance indicators that can be accurately displayed and tracked on a dashboard that will keep the team engaged and focused for the long term
Report out to give the initiative momentum. Continually close the loop and drive the performance improvement circle.
See related article: 4 Clinical Reasons for Denials
