5 Resilience Skills for Keeping your Organization Agile in Times of Change

Cultivate these essential skills to tackle the most important challenges facing healthcare organizations today

The COVID-19 pandemic wreaked havoc on the business models of healthcare organizations, as health systems shut down all but emergency services, set up separate triage centers, and moved many services to telehealth. Having learned from this crisis, and in anticipation of the next unforeseen event, executives are looking to hire healthcare administrators who can help stabilize the business for the long term, while keeping it flexible and resilient enough to weather future challenges.  Administrators must not only understand the business of healthcare—they must also prove themselves as innovative leaders who set the tone for a workplace culture that provides the best patient care within their four walls and beyond. 

To help health professionals like you prioritize the skills you need to advance your career in today’s market, a range of experts, from VP-level administrators to recent graduates of an MHA program, have identified five resilience skills that they believe are essential for healthcare managers to learn and cultivate.

Download this white paper to explore these five skills and learn how you can build them.

This white paper covers five essential skills that health administrators need to keep their organization resilient in the face of challenges such as the recent pandemic:

  • Understand the revenue cycle
  • Develop health informatics expertise
  • Know what motivates your team
  • Demonstrate cultural competence
  • Lead interprofessional teams

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