Consumerism

9 Tips from HFMA’s Consumer Guide

January 9, 2019 2:07 pm

Among other things, HFMA’s surprise billing guide includes these tips for avoiding an unexpected balance bill when patients schedule care in advance:

  • Before choosing a health plan, check what providers are in your health plan’s network. Check the health plan’s directory of providers and verify the information with the provider.
  • Before choosing a health plan, ask how it covers care from providers who are not in network.
  • When you need services, check again with both your provider and the health plan to make sure the provider is in network.
  • If you need to see a specialist, check to make sure the specialist is in network.
  • If you need to have a procedure, ask where it will take place.
  • Ask who else might be involved—anesthesiologist or nurse anesthetist, for example—in the procedure.
  • Give yourself plenty of time. Check on the status—in-network or out-of-network—of providers well in advance of your procedure. Don’t wait until the day before your appointment.
  • Write down all the information you receive.
  • If you think you received an incorrect medical bill, seek help.

See related article: Healthcare Providers Can Help Patients Avoid Surprise Bills

Source: Avoiding Surprises in Your Medical Bills: A Guide for Consumers

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