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No Surprises Act inspires short-term and long-term operational areas of focus

The rush may be over, but the race has just begun. After sprinting to implement the requirements of the No Surprises Act by the Jan. 1, 2022, deadline, providers must now shift attention to refining their processes for what lies ahead. Assuming familiarity with the law’s key requirements, providers and facilities are focused on the…

HFMA January 7, 2022

A New Era of Health Consumerism & Flexible Financing

The American healthcare system is experiencing significant shifts, moving past long-standingnorms. Health consumers increasingly want the new point-of-purchase financing options synonymous with today’s retail experience for their healthcare. Hospitals and health systems are turning to flexible financing solutions to meet today’s health consumers wherethey are,helping themplan forthe carethey needwithin theirbudgets.

Shannon Burke November 18, 2021

How to unleash the true value of your remote reps using workforce management

A data-driven management approach to revenue cycle that empowers your staff could effect sweeping change for improved long-term financial health.

HFMA November 4, 2021

From intake to billing: 5 tips for safe, successful digital communications with patients

Patients know what service excellence is. In their daily interactions with companies, they’ve come to expect it. It’s reasonable for patients to want and expect their healthcare providers to offer the same level of service by meeting them on their preferred digital communication channels. Fortunately, there are no rules against communicating with patients digitally. Doing…

HFMA September 10, 2021

61% of hospitals say future compliance with price transparency will impact financial processes: HFMA poll

An HFMA-Strata survey found 61% of hospitals and health systems are revamping financial processes in light of price transparency.

Lisa Eramo, MA August 27, 2021

Solving revenue cycle challenges with automation: 4 tips for maximizing your ROI

The healthcare revenue cycle is ripe for the kind of transformative change that automation technologies can bring. In fact, there may be no better application for these technologies.

HFMA June 7, 2021

2 proven strategies that can help healthcare providers reduce denials and strengthen their revenue cycle

Healthcare providers should consider the use of two proven strategies to reduce claim denials: Maximize reps follow up ability and close the gap between the front end and back end with a continuous feedback loop.

HFMA June 7, 2021

3 reasons healthcare providers are eager to offer text-to-pay convenience

Healthcare providers should consider the benefits of offering a text to pay option for their patients.

HFMA May 5, 2021

40% of hospitals reconsidering traditional budgeting amid pandemic: HFMA poll

A n October 2020 HFMA survey, by Strata Decision Technology, found that the COVID-19 pandemic prompted many U.S. hospitals to consider moving from a traditional budgeting process to rolling forecasting, with one in five already having made the move.

Lisa Eramo, MA April 5, 2021

Risk contracting: Outlook and success factors for hospitals and health systems

An December 2020 HFMA survey, sponsored by GHX, found high levels of optimism, overall regarding the future of value-based payment.

Eric C. Reese, PhD March 30, 2021
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