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An organization’s consumer strategy must change with the times

Telemedicine and teleworking are up, employment is down, and healthcare leaders are working to balance it all.

Erika Grotto March 1, 2021

Your electronic health record wasn’t built for recovering accounts receivable

Healthcare organizations can optimize accounts receivable by addressing key potential gaps.

HFMA February 7, 2021

Managing self-pay with a patient satisfaction mindset: 4 tips for success

Given the continuing growth of self-pay and rising insurance deductibles, how you collect on self-pay balances has never been more important to your financial health and prospects.

HFMA January 6, 2021

5 keys to A/P financing that can help address the healthcare financial crisis

A healthcare organization's an A/P financing solution for supplier payments should reflect its financaI needs needs while also strengthening its relationships with suppliers.

Chris Singerman, MBA December 8, 2020

Why it’s so important for healthcare providers to discuss cost and payments with patients

The patient financial conversation is more important than ever in a time of COVID-19.

HFMA July 29, 2020

Healthcare professionals are embracing the shift to consumerism with the intent of improving the patient financial experience, survey results show

A survey conducted by HFMA and CareCredit provides insights into the state of consumerism among hospitals and health systems.

HFMA July 29, 2020

How to build a financial plan that lasts

Bart Lewis from Strata Decision Technology shares key lessons discovered when taking a new approach to annual budget planning.

Bart Lewis March 12, 2020
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