How a New Jersey health system’s integration effort helped leaders navigate the COVID-19 pandemic
A culture of collaboration put Virtua Health on the right track for rapid recovery when COVID-19 interrupted integration efforts.
Change Healthcare-Harris Poll study: Every step in the process is a chore for healthcare consumers
Consumers struggle with finding, accessing and paying for healthcare, according to a study presented at HFMA's Digital Annual Conference.
How a hospital used expansive patient questioning to improve their experience
How a hospital used patient surveys to change and then monitor approaches to improve their financial experience.
How Spectrum Health built an effective work-from-home policy
Responding to workplace challenges posed by the COVID-19, Spectrum Health in Grand Rapids, Mich., transformed its work-from-home policy approach into one that worked for all aspects of the revenue cycle — back, middle and front end — while establishing metrics to monitor and measure productivity and quality.
Transparency push will continue, won’t increase prices, Verma tells HFMA audience
CMS Administrator Seema Verma said the Trump administration will continue with price transparency initiatives, and she believes they will not increase healthcare prices.
Hospitals share lessons learned from AI ‘workers’
Hospital finance leaders have found opportunity and challenge from their growing use of artificial intelligence within their finance operations.
How healthcare organizations can use behavioral economics to get desired results from patients and staff
Karen Horgan, CEO of VAL Health, reviewed how healthcare finance professionals can use behavioral economics to get the outcomes they want from both patients and staff during an Aug. 14 session at HFMA's Digital Annual Conference.
From rules and regulations to innovation and disruption: The best of HFMA’s 2020 Digital Annual Conference
HFMA’s Annual Conference went all-digital for the first time in 2020, showcasing relevant content to a virtual audience of healthcare finance professionals.
Why the internal audit function serves as a bulwark against risk for healthcare organizations
Internal audit is a risk-management function that becomes increasingly important for hospitals and health systems in times of crisis, such as the COVID-19 pandemic.
Although relaxed regulations under Stark Law and anti-kickback statutes encourage better care coordination for patients, there’s also higher risks of noncompliance
The new Stark law and Anti-Kickback Statute changes provide exciting new opportunities to providers to better coordinate care. But with these new opportunities come new areas of compliance that will need to be addressed.