Mark Spinner
About the Author
Mark Spinner
Latest Work
3 ways the patient financial experience can improve health equity
COVID-19 shined a bright light on disparities in access to care and health outcomes that existed in the U.S. healthcare system long before the pandemic, but far from improving the situation, it has exacerbated those disparities. Now, health system revenue cycle departments have an opportunity to be part of the solution.
Increasing Patient Financial Engagement with a Revenue Cycle Management Overhaul
Atrium Health saw a 52 percent increase in new patient-payment-plan accounts and flexible patient payment plan opt-ins after it reevaluated its entire financial strategy and restructured its financial flow, all in the middle of its RCM system installation.