Lola Butcher
About the Author
Lola Butcher
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2 tech tips for efficiently contacting patients
A predictive dialer allows staff to spend their time talking to patients who are available for a conversation rather than trying to reach patients who are not.
Health plan data helps physicians, but additional insight would improve outcomes
A patient-centered medical home program has fostered collaborative relationships between a health plan and participating providers, but one provider says the program would be even more effective if the data supplied by the health plan were more actionable.
17 Seconds: Referential Matching Helps Reduce Duplicate Patient Records
Referential matching allows healthcare organizations to identify patient matches that their own records would not reveal.
Data Sharing Tips for Value-Based Payment Arrangements
Value-based contracts require that provider organizations and health plans share data and information that they may not have shared historically. Details about that data-sharing must be established in contracts.
Henry Ford Health System Joins Direct-Contracting Trend
Henry Ford Health System expects to succeed in its direct-contracting initiative with General Motors, thanks in large part to its capabilities in areas such as analytics, case management, and patient engagement.
Value-Based Payment Can Reduce Need for Preauthorizations
BlueCross BlueShield of Western New York has removed prior authorization requirements for more than 500 therapies, services, and procedures in conjunction with its move to value-based payments for primary care providers.
Using a Lab Formulary to Improve Value
In an effort to improve the value of the care it delivers, Vanderbilt University Medical Center uses a multidisciplinary committee to determine which lab tests to make available to providers.
Your To-Do List When Health Plan Contracts Change
Six steps can help revenue cycle leaders manage health plan changes effectively.
Primary Care Clinic Increases Access Without More Providers
Saint Louis University General Internal Medicine primary care clinic reduced patient call and appointment wait times and added an average of 218 appointments per month after implementing an automated phone system and outsourcing scheduling.
Success Factors for Getting High-Cost Drugs Approved
The University of Rochester Medical Center’s high-cost drug manager works to help patients get access to appropriate drugs and mitigates the financial risk associated with buying and administering them.