HFMA
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HFMA
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About Patient Friendly Billing
Because meeting the needs of the patient - the consumer - is our first priority, the Patient Friendly Billing project has conducted research, including focus groups of patients and healthcare workers around the country.
Patient Friendly Billing Sponsors and Supporting Organizations
Standards of Excellence Sponsors Advocate Health Care Baptist Health South Florida Baylor Health Care System Cedars-Sinai Medical Center Centura Health Geisinger Health System HCA Providence Health & Services (Oregon) Rush University Medical Center Spectrum Health St. Vincent Health System (Indiana) Assoc
Patient Friendly Billing Project
The Patient Friendly Billing® project promotes clear, concise, and correct patient-friendly financial communications.
Breaking the ‘Wicked’ Healthcare Barriers
Proceedings from the 2008 Revenue Cycle Conference Keynote Session One of the great frustrations of PATIENT FRIENDLY BILLING® is that we know what a great patient experience looks like, and we know that it's better not just for the patients.
Case Studies in Customer Service
Hospitals with the highest regard for revenue cycle customer service are driving increased patient satisfaction and improved revenue. Learn key strategies for revenue cycle customer service excellence.
Pursuing Bundled Payments: Lessons from the ACE Demonstration
Participants in the CMS ACE demonstration share strategies and tactics for participating in bundled payment initiatives.
Revenue Cycle Forum Tools
Real-life spreadsheets, policies, and other resources that you can download and start using—today!
Ask the Experts Answer: Admit Date or Discharge Date
Q When a patient presents in the ER shortly before midnight and the patient is subsequently seen by the ER MD after midnight, what is the correct date of service for this visit? The admit date or the discharge date?
Experts Speak – Levin on Trends and Technology
Steven Levin, Connance Chief Executive Officer, shares recent trends he is seeing in the provider space in terms of self-pay, as well as tips on focusing technology efforts and follow-up account activity for streamlined results.
Getting Physicians’ Input on Compensation
Physician compensation advisory committees establish principles that help hospitals and their employed medical groups build compensation models.