Erika Grotto
About the Author
Erika Grotto is a podcaster with a passion for finding the human stories behind the numbers. A former newspaper reporter, Erika has worked at HFMA since 2015, leading podcasting efforts since 2018. HFMA’s podcast “Voices in Healthcare Finance” has won numerous awards under her direction, including a best-in-show in the AM&P Network's EXCEL Awards in 2023 and numerous national awards from the American Society of Business Publication Editors.
Latest Work
Shall we play a game?
Computer hackers have been around almost as long as computers themselves, but the risks to healthcare organizations are growing. On today's episode, we explore cybersecurity in hospitals and health systems--what information hackers want, what to do after a breach occurs, and how to avoid one in the first place.
Driving change with analytics
Caroline Gay and Ray Ready from Florida's Lakeland Regional Health talk about common analytics traps. Also: The latest from Washington and five features of HFMA's all-new all-inclusive membership.
CVS, Virtual Platforms, and How Millennials are Disrupting the Industry
Chad Mulvany, HFMA's director of healthcare finance policy, perspectives and analysis, shares insights on technological developments that are disrupting the industry.
Reinventing healthcare: The future in a technology-driven system
HFMA President and CEO Joe Fifer discusses the Association's recently submitted letter in response to ONC's request for input on price transparency initiatives.
You should talk: Opportunities for patient financial conversations
Kristen Mazurek of Geisinger Health talks about the challenge of conversations with inpatients for whom care is not routine. Also, the latest healthcare finance news and key performance indicators for value-based payment.
What midterm elections mean for healthcare
Rich Daly interviews Rick Gundling, HFMA's senior vice president of healthcare financial practices, about the results of the midterm elections.
Around the World in 40 Weeks: Maternity Care Outside the U.S.
Olakunle Olaniyan, MD, MBA, FHFMA, president of Case Management Covenants, discusses what the United States can learn from other countries when it comes to maternity care. Also: an interview with Matt Houston of GHX about adoption of automated payment processes and five fast facts about hospital mergers and acquisitions. Sponsored by GHX.
A Clean (Hospital) Bill of Health
Kristen Mazurek, manager of patient financial services at Geisinger Health, talks about the hospital revenue cycle. Also, the latest healthcare finance news.
Disruptive partnerships and innovation
HFMA director Chad Mulvany discusses innovative disruption in the industry. Also: a Connecticut health system discusses mandatory e-prescribing of controlled substances.
Handling patient financial conversations in high-stress ED scenarios
John DeZulovich, director of patient financial services, St. Clair Hospital, shares best practices for financial conversations in the emergency department. Plus, HFMA news and the "Fast Five" on avoiding emergency department denials.