Erika Grotto
About the Author
Erika Grotto is a podcaster with a passion for finding the human stories behind the numbers. A former newspaper reporter, Erika has worked at HFMA since 2015, leading podcasting efforts since 2018. HFMA’s podcast “Voices in Healthcare Finance” has won numerous awards under her direction, including a best-in-show in the AM&P Network's EXCEL Awards in 2023 and numerous national awards from the American Society of Business Publication Editors.
Latest Work
HFMA’s Revenue Cycle Conference in New Orleans focuses on consumerism
HFMA’s new Consumerism Maturity Model serves as the blueprint for this year’s Revenue Cycle Conference.
HFMA’s December Chicago Seminars focus on revenue cycle essentials, value-based payment and chargemaster strategies
Register now at hfma.org/seminars to learn about the most pressing issues in the industry today during a two-day focused education Dec. 5 and 6 in Chicago.
Voices Presents: A Conversation with Mike Allen, HFMA’s Chair and CFO at OSF HealthCare
In this episode, HFMA President and CEO Joe Fifer debuts a series of conversations with health system CFOs. His inaugural interview is with Mike Allen, HFMA's 2019-2020 Chair and the CFO at OSF HealthCare in Peoria, Illinois.
The future is now: Change, AI and the social determinants of health
In this special New Year's Day episode, we're thinking about HFMA's upcoming Annual Conference in San Antonio and looking back at HFMA's 2019 Annual Conference with four never-before-heard interviews. Kyle Hicok of Revint Solutions talks about change management; Michael Mercurio of the Partners Professional billing office discusses the opportunities and challenges of AI in the revenue cycle; and Trenor Williams of Socially Determined shares insights about the social determinants of health. Learn more about the 2020 Annual Conference at annual.hfma.org.
An interview With Ceci Connolly, president and CEO of the Alliance of Community Health Plans
Ceci Connolly, president and CEO of the Alliance of Community Health Plans, talks about risk and behavioral economics.
Addressing the social determinants of health
Nancy Johnson, CEO of El Rio Community Health Center in Tucson, talks about her organization’s processes for addressing the social determinants of health among its patient population. The interview is a follow-up to a panel discussion at HFMA's 2019 Thought Leadership Retreat. Also in this episode: insights on effective leadership of teams and pricing strategy objectives.
Price transparency: What to know about the CMS final rule
The podcast team breaks down the recently issued CMS final rule around price transparency. Also, a rural health system in South Dakota discusses how it transformed its revenue cycle by focusing on self-pay patients.
Cup of Joe: Paul Keckley, The Keckley Report
Paul Keckley, researcher, author and managing editor of the Keckley Report, talks with Joe Fifer about social determinants of health and better relationships between clinical and finance.
How to Kill Surprise Bills
David Shelton of PatientMatters talks about how the industry can eliminate surprise bills for good. Rich Daly interviews Paul Anderson from Strata Decision Technology about total cost of care. Also, five ways to engage millennial patients.
Innovative startup works to solve billing problems for patients and providers
HFMA members voted Papaya, a mobile app for patient payment, the most innovative startup at HFMA’s June Annual Conference.