Erika Grotto
About the Author
Erika Grotto
Latest Work
4 actions to provide a better billing experience for patients with coronavirus
Healthcare leaders who feel overwhelmed by the ever-changing coronavirus situation should not forget to ensure patients have a good financial experience in the organization.
COVID-19 provides an opportunity for healthcare leaders to revisit coding processes
The spread of COVID-19 in the United States presents a reminder to healthcare leaders to prepare their coders for quick process changes.
HFMA’s Consumerism Maturity Model provides an opportunity for healthcare organizations to assess their consumer readiness
Provider organizations can assess and improve their consumerism readiness using HFMA’s Consumerism Maturity Model.
St. Luke’s Health System decides to allow carefully monitored, specific-payer access to its EHR after buy-in from all internal stakeholders
Idaho-based St. Luke’s Health System is allowing payers to access patient records directly through their EHR.
HFMA conference in New Orleans focuses on achieving a consumer-centric revenue cycle
HFMA conference in New Orleans focuses on achieving a consumer-focused revenue cycle.
HFMA’s Revenue Cycle Conference in New Orleans focuses on consumerism
HFMA’s new Consumerism Maturity Model serves as the blueprint for this year’s Revenue Cycle Conference.
HFMA’s December Chicago Seminars focus on revenue cycle essentials, value-based payment and chargemaster strategies
Register now at hfma.org/seminars to learn about the most pressing issues in the industry today during a two-day focused education Dec. 5 and 6 in Chicago.
Voices Presents: A Conversation with Mike Allen, HFMA’s Chair and CFO at OSF HealthCare
In this episode, HFMA President and CEO Joe Fifer debuts a series of conversations with health system CFOs. His inaugural interview is with Mike Allen, HFMA's 2019-2020 Chair and the CFO at OSF HealthCare in Peoria, Illinois.
The future is now: Change, AI and the social determinants of health
In this special New Year's Day episode, we're thinking about HFMA's upcoming Annual Conference in San Antonio and looking back at HFMA's 2019 Annual Conference with four never-before-heard interviews. Kyle Hicok of Revint Solutions talks about change management; Michael Mercurio of the Partners Professional billing office discusses the opportunities and challenges of AI in the revenue cycle; and Trenor Williams of Socially Determined shares insights about the social determinants of health. Learn more about the 2020 Annual Conference at annual.hfma.org.
An interview With Ceci Connolly, president and CEO of the Alliance of Community Health Plans
Ceci Connolly, president and CEO of the Alliance of Community Health Plans, talks about risk and behavioral economics.