Erika Grotto
About the Author
Erika Grotto is a podcaster with a passion for finding the human stories behind the numbers. A former newspaper reporter, Erika has worked at HFMA since 2015, leading podcasting efforts since 2018. HFMA’s podcast “Voices in Healthcare Finance” has won numerous awards under her direction, including a best-in-show in the AM&P Network's EXCEL Awards in 2023 and numerous national awards from the American Society of Business Publication Editors.
Latest Work
HFMA Claim Integrity Task Force seeks to standardize denial metrics
A new task force is looking to improve the data and KPIs needed to further reduce denials.
How providers should prepare for No Surprises deadlines
Nick Hut talks with John Friedel from Abeo about the No Surprises Act and what providers should be doing now to prepare.
Vaccine, vaccine, vaccine, vaccine: How Sanford Health System is communicating with patients about getting their shots
Matt Hocks from Sanford Health System describes his organization’s strategy for communicating with patients about the vaccination plan. Ken Baxter from Children’s Hospital of Orange County discusses the revenue cycle challenges of the pandemic. This episode was sponsored by Cerner.
Metropolitan New York Chapter holds free educational event around personal branding
A plan foiled by COVID-19 became an educational opportunity for the Metropolitan New York Chapter in late 2020.
Ronald Kintz retires, takes role teaching at University of Miami
HFMA member Ronald J. Kintz retires and now teaches part-time at the University of Miami; we remember two members who died in 2020. Other members take on new jobs.
“Every one of us can make a change.” Dr. Zeev Neuwirth discusses how every stakeholder can improve the industry.
HFMA President and CEO Joe Fifer interviews Dr. Zeev Neuwirth about the dangers of fee-for-service and how every stakeholder has a responsibility to move the industry forward.
“You are never off the record on social media.” hfm Leadership columnist Jill Geisler discusses the do’s and don’ts.
Social media can be tricky to navigate. Today, we're talking with Jill Geisler about how to use your social channels for good, and what to consider before you post. Read Jill's latest Leadership column in hfm magazine for more of her thoughts about working smarter.
“I’m not strong enough. That’s why I’m feeling this way.” Taking care of your mental health when you hit the pandemic wall.
Mental health is a tough issue during the best of times, but the additional stress and trauma of living through a pandemic can present new issues and exacerbate existing ones. This week, Ranga Krishnan, professor of psychiatry and the CEO of Rush University System for Health, discusses why attention to mental health is crucial now, and always. If you are having suicidal thoughts, resources are available. The National Suicide Prevention Lifeline is toll free and available 24/7. That number is (800) 275-8255. If you’re in a domestic abuse situation, you can receive confidential support from the National Domestic Violence Hotline, also toll free and available 24/7. Their number is (800) 799-SAFE (7233).
An organization’s consumer strategy must change with the times
Telemedicine and teleworking are up, employment is down, and healthcare leaders are working to balance it all.
HFMA member Paola Turchi continues to give back to her community with mask outreach project
Paola Turchi has sewn close to 500 masks for community members.