Erika Grotto

About the Author

Erika Grotto

Latest Work

Dr. Rumay Alexander, a nursing educator at UNC-Chapel Hill and leader of diversity initiatives, discusses why “checking the box” on diversity is not enough.

Racial disparities in the healthcare industry have long been an issue, with serious effects on outcomes. In this episode, Dr. Rumay Alexander discusses how the industry can begin to rebuild trust and shares some practical advice about how to build a program around diversity, equity and inclusion.

Erika Grotto September 13, 2021

Back to the future of revenue cycle parts I and II

In this episode we revisit two of our most popular podcasts in which Nicholas Mendyka of the University of Virginia Health System Medical Center talks about his vision for the revenue cycle of the future.

Erika Grotto July 27, 2021

“I’m just glad I brushed my hair today.” The challenges, and some strategies, for working moms during a global pandemic.

A year ago, things were looking good for working women. At the end of 2019, the number of women in the workplace surpassed the number of men for the first time in a decade. But the pandemic has driven so many women out of the workforce to undo that progress, according to a recent report from McKinsey & Company. In this episode, Annie Kurdziel and Elizabeth Newman from McKinsey & Company, join us to discuss the challenges they face as working moms as well as some strategies for individuals, managers and leadership as the United States approaches the one-year mark on widespread remote work and school. Also in this episode, Laurie Heavey from sponsor ClearBalance talks about new research on patient-friendly payment.

Erika Grotto June 7, 2021

“Access improves outcomes.” The benefits of telehealth for chronic conditions.

Arnold Saperstein from Cecilia Health and Susan Beane from HealthFirst discuss the opportunities of telehealth for patients with chronic conditions.

Erika Grotto May 6, 2021

How has your view changed when it comes to telemedicine?

Khalid Al-Maskari of Health Information Management Systems discusses the future of telehealth.

Erika Grotto April 21, 2021

HFMA Claim Integrity Task Force seeks to standardize denial metrics

A new task force is looking to improve the data and KPIs needed to further reduce denials.

Erika Grotto April 16, 2021

How providers should prepare for No Surprises deadlines

Nick Hut talks with John Friedel from Abeo about the No Surprises Act and what providers should be doing now to prepare.

Erika Grotto April 9, 2021

Vaccine, vaccine, vaccine, vaccine: How Sanford Health System is communicating with patients about getting their shots

Matt Hocks from Sanford Health System describes his organization’s strategy for communicating with patients about the vaccination plan. Ken Baxter from Children’s Hospital of Orange County discusses the revenue cycle challenges of the pandemic. This episode was sponsored by Cerner.

Erika Grotto April 1, 2021

Metropolitan New York Chapter holds free educational event around personal branding

A plan foiled by COVID-19 became an educational opportunity for the Metropolitan New York Chapter in late 2020.

Erika Grotto March 30, 2021

Ronald Kintz retires, takes role teaching at University of Miami

HFMA member Ronald J. Kintz retires and now teaches part-time at the University of Miami; we remember two members who died in 2020. Other members take on new jobs.

Erika Grotto March 29, 2021