Dustin Hamilton
About the Author
Dustin Hamilton
Latest Work
Cost Estimates Encourage Timely Payment, Loyalty
Providing cost estimates facilitates financial transparency and encourages timely payment. As an added benefit, nearly 70 percent of patients say if they received a cost estimate, they’d be more likely to recommend the organization to a friend.
Patients as Payers: An Analysis of Current Trends
Patient payments have increased overall, but the actual dollar value of most individual transactions decreased by 3 percent, potentially indicating that patients are finding it difficult to come up with all the money owed at point of service.