Ask the Experts: Revenue Cycle and IT Collaboration

Can you recommend a book that would improve my understanding of the collaboration between IT and the patient billing process? I know that the process is different for each type of application, but I would like more information about system setup, configuration, and processes for patient billing. I’ve searched online for books without success, but there may be industry information that would be helpful. 

Answer: I did the same kind of search you did, and had much the same result. Several years ago, I was a lead author on a Healthcare Information and Management Systems Society (HIMSS) white paper and addendum that are quite relevant to your topic.

This question was answered by: David Hammer, FHFMA, CHFP, principal at Healthcare Performance Management Consultants, and a member of HFMA’s Florida Chapter.

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